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FireAvert Help Center

Welcome to the FireAvert Help Center, your go-to resource for all things related to FireAvert products. Here, you can find essential information on installation, troubleshooting, and maximizing the fire prevention capabilities of our innovative devices. Whether you're looking for answers about product features, warranty details, or discounts for multiple purchases, our Help Center is designed to support you in ensuring safety in your kitchen. If you need further assistance, our contact information is readily available to help you connect with our customer support team. Explore our resources to enhance your fire safety experience today!

Frequently Asked Questions

Does FireAvert warranty their products?

Yes, fireAvert has a Lifetime warranty for all products purchased on our website at full retail price! See full Warranty

How do I know what "stove type" I need?

To determine prong type for electric stoves:

  1. Carefully pull stove away from wall
  2. Look at stove cord color
  3. If the cord is gray, you need a 3 prong FireAvert product. If the cord is black, you need a four prong FireAvert product.

For small electrical appliances like toasters, space heaters and microwaves, choose "120v" in the "stove type" section on the product page

Have any questions? Feel free to give us at +1 (800) 677-9870

Is FireAvert UL and CSA approved?

Yes, through ETL testing, FireAvert conforms to UL STD 498A and is certified to CSA STD C22.2 #42.

How do I reset my FireAvert and turn on my stove?

For instructions to reset your stove click here or visit www.fireavert.com/pages/stove-reset

Does FireAvert work with any smoke alarm?

FireAvert devices are designed to work with any modern RESIDENTIAL smoke detector typically found in retail stores that has a frequency around 3.2kHz.

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